Sweet Pepper Consultancy was asked to analyse and advise a company that had experienced rapid growth in the past couple of years, causing both operational management and crop volumes to become suboptimal. A culture of divisions blaming each other for lack of results had arisen within the company. None of them seemed to understand and consult each other to solve the problems. Not only crop volume and plant quality suffered from this, the organizational culture and positive work environment were also at risk.

A thorough analysis showed that the main problems were caused by poor communication and collaboration between various co-workers and their divisions. Plant development and growth control are the main guidelines for the process of our analysis; which workers are responsible for the growth process, who has which role therein, are assignments being fulfilled to the defined standard? All of the relay moments in the entire process are crucial, information that is important for every consequent step should be shared.

The management and employees gained valuable insights to reach a more coherent approach. Sweet Pepper Consultancy initiated the improvement of communication and increased efficiency, causing the process to reach a natural flow and much better results; a strong and healthy plant. Each of them now realises they are part responsible for the bigger picture, and the company again functions as one.